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The inbox brings notifications together and can link you back to the task or agent chat that produced an item.

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Review an item

  1. Sign in and open Inbox. Select All, Unread, or Archived, and use the category filters to narrow the list.
  2. Select an item to read its details. When a source link is available, open it to inspect the associated task, agent chat, or other source.
  3. Use Mark read or Mark unread to change its read state. Use Archive to move it to the archived view, or Restore to return an archived item. Mark this view as read marks the displayed items in the current category and archive view as read.
Check the source for the actual result or approval request; a notification alone does not establish that work completed. If the source is unavailable, check the organization, project, and your access. If the inbox fails to load, retry and read any displayed error. See Create and manage a task and Approvals and recovery.